Investigating - Due to an issue our mail gateway there are customers that have mails delayed or unavailable at this moment. Our technicians are working on a solution. Emails sent to the server will be queued and delivered later.
Jan 16, 10:40 CET
Web services   ? Operational
Mail services   ? Operational
Web applications   ? Operational
Domain services   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 15, 2018
Completed - The scheduled maintenance has been completed.
Jan 15, 06:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 06:00 CET
Scheduled - We are performing ordinary database server maintenance work on the following servers:

mydb1
mydb4
mydbb10
mydb15
mydb2
mydb14
mydb3
mydb16

Maintenance is important to ensure high uptime and availability for our services. Unfortunately, the affected servers may be unavailable while maintenance is in progress.
Jan 12, 14:27 CET
Jan 14, 2018

No incidents reported.

Jan 13, 2018

No incidents reported.

Jan 12, 2018
Resolved - This incident has been resolved.
Jan 12, 10:54 CET
Investigating - Our payment provider is currently expiring technical disturbances. This means that we currently cant accept payments done with credit cards.
http://www.epay.dk/epay-payment-solutions/
We ask you to try again when they have resolved their issues.
Jan 12, 10:33 CET
Completed - The scheduled maintenance has been completed.
Jan 12, 07:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 05:00 CET
Scheduled - We are performing ordinary database server maintenance work on the following servers:

mydb22
mydb24
mydbb4
mydbb8
mydb12
mydbb1
mydb10

Maintenance is important to ensure high uptime and availability for our services. Unfortunately, the affected servers may be unavailable while maintenance is in progress.
Jan 11, 09:11 CET
Jan 11, 2018
Completed - The scheduled maintenance has been completed.
Jan 11, 07:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 05:01 CET
Scheduled - We are performing ordinary database server maintenance work on the following servers:
mydb11
mydbb11
mydbb3
mydb13
mydb19
mydbb2
mydbb5
mydb7
mydb8
mydbb6
mydbb7
mydb21
mydbb9
mydb23
mydb9
Maintenance is important to ensure high uptime and availability for our services. Unfortunately, the affected servers may be unavailable while maintenance is in progress.
Jan 10, 10:03 CET
Jan 10, 2018
Completed - The scheduled maintenance has been completed.
Jan 10, 06:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 06:00 CET
Scheduled - We are performing ordinary database server maintenance work on the following servers:
mydbp1,mydb20,mydbd1

Maintenance is important to ensure high uptime and availability for our services. Unfortunately, the affected servers may be unavailable while maintenance is in progress.
Jan 9, 13:07 CET
Completed - The scheduled maintenance has been completed.
Jan 10, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 05:30 CET
Scheduled - We are performing ordinary database server maintenance work on the following servers:
mydb5,mydb6,mydb17,mydb18,mydb25
Maintenance is important to ensure high uptime and availability for our services. Unfortunately, the affected servers may be unavailable while maintenance is in progress.
Jan 9, 13:11 CET
Completed - The scheduled maintenance has been completed.
Jan 10, 05:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 05:00 CET
Scheduled - We are going to perform our Sitebuilder maintenance, up to 15 min of downtime expected.
Jan 9, 13:09 CET
Jan 9, 2018
Completed - The scheduled maintenance has been completed.
Jan 9, 06:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 06:00 CET
Scheduled - We are going to reboot VPS servers tomorrow morning at 6 AM. The reason is new kernel. Up to 10 of downtime expected.
Jan 8, 10:53 CET
Completed - Maintenance is postponed until next day.
Jan 9, 05:52 CET
Scheduled - We are performing ordinary database server maintenance work on the following servers:

mydbp1,mydb20,mydbd1

Maintenance is important to ensure high uptime and availability for our services. Unfortunately, the affected servers may be unavailable while maintenance is in progress.
Jan 8, 15:36 CET
Completed - Maintenance is postponed until next day.
Jan 9, 05:52 CET
Scheduled - We are going to perform our Sitebuilder maintenance, up to 15 min of downtime expected.
Jan 8, 15:38 CET
Jan 8, 2018

No incidents reported.

Jan 7, 2018

No incidents reported.

Jan 6, 2018

No incidents reported.

Jan 5, 2018
Completed - The scheduled maintenance has been completed.
Jan 5, 11:10 CET
Update - Maintenance on web servers is completed!
Jan 5, 11:09 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 10:30 CET
Scheduled - We are performing ordinary web server maintenance work. It requires web servers reboot, there can be up to 5 min of downtime for each web server.

Maintenance is important to ensure high uptime and availability for our services. Unfortunately, the affected servers may be unavailable while maintenance is in progress.
Jan 5, 10:21 CET
Jan 4, 2018
Completed - The scheduled maintenance has been completed.
Jan 4, 06:31 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 4, 06:00 CET
Scheduled - We are going to upgrade kernel on VPS servers, this will require reboot, up to 20 min of downtime expected.
Jan 3, 13:53 CET
Jan 3, 2018
Resolved - wsb3 is back online!
Jan 3, 10:16 CET
Investigating - Due to an issue on wsb3, the websites served from the server is currently not available. Our technicians are working on a solution.
Jan 3, 10:08 CET
Completed - The scheduled maintenance has been completed.
Jan 3, 06:15 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 3, 06:00 CET
Scheduled - We are performing ordinary web server maintenance work on the following servers:
wsb23
Maintenance is important to ensure high uptime and availability for our services. Unfortunately, the affected servers may be unavailable while maintenance is in progress.
Jan 3, 05:48 CET
Jan 2, 2018
Resolved - The issue has now been resolved.
Jan 2, 12:37 CET
Identified - We have identified the cause and are working on a solution.
Jan 2, 12:30 CET
Investigating - We're currently investigating a possible issue with our web mail. IMAP and POP3 access are not affected.
Jan 2, 12:22 CET
Resolved - mydb2 is back online now!
Jan 2, 09:46 CET
Investigating - Due to an issue on mydb2.surf-town.net, the websites using this database server can be temporarily unreachable or error generating. Our technicians are working on a solution.
Jan 2, 09:45 CET